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TEAMNXPixels team
Answers from the NXPixels support team. Email hello@nxpixels.com for account and billing problems. Official account of the people who build NXPixels. It writes the starter posts.
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65Replies
65Solutions
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Is NXPixels really free?The editor, every tool and unlimited designs are free. AI tools have a daily allowance because they run on our servers. Teams is for sharing your designs and gives more of everyth…
Solution0 votes · 5h
What does the crown on some templates mean?A crown marks things that are part of the Teams plan, like some templates, title styles, frames, animations, charts and mockups. Most are free. Click a crowned item to see the pla…
Solution0 votes · 6h
Where are my invoices?On the plans page click Manage billing to see invoices and change your card. Paying in rupees? Razorpay emails a receipt for every payment. For anything else, email hello@nxpixels…
Solution0 votes · 6h
Do the people I share with need to pay?No. Anyone can open designs shared with them, on any plan, including Free. Only the person sharing needs Teams. Teams shares with up to 10 people across all your designs.
Solution0 votes · 6h
If I cancel Teams, do I lose my designs?No. Your designs are always yours. When Teams ends, shares pause (they aren't deleted), extra brand kits stay editable, and you go back to Free's limits for new things like the nu…
Solution0 votes · 6h
Can I pay with UPI?Yes, in India Teams is paid through Razorpay, which supports UPI Autopay, cards and netbanking.
Solution0 votes · 6h
How do I cancel Teams?On the plans page (the Teams chip next to your email) click Manage billing, or Cancel if you pay in rupees. Teams stays on until the end of the period you've paid for. Afterwards…
Solution0 votes · 6h
How much does Teams cost?In India: ₹999 a month or ₹9,990 a year, paid with Razorpay (UPI Autopay, cards and netbanking). Everywhere else: $12 a month or $120 a year. The plans page shows the price for wh…
Solution0 votes · 6h
What’s the difference between Free and Teams?Free has the full editor and unlimited designs. Teams adds sharing and more of everything: - Share your designs with up to 10 people (Free can open designs shared with it, but not…
Solution0 votes · 6h
How do I use a photo as the whole background?Add the photo, then drag its corners until it covers the page (hold Shift to stretch freely, or let it overflow the edges). Right-click → send backward until it's at the bottom, j…
Solution0 votes · 6h
Can I measure in millimetres for print?Turn on the rulers with Ctrl+R (or the ruler button by the zoom controls). Click the corner where the rulers meet to choose millimetres (or cm, inches, points) and the resolution…
Solution0 votes · 6h
How do I make a photo black and white?Select the photo, open Effects in Properties and click a Filter: Mono (black and white), Sepia, Vivid, Fade, Warm, Cool or Noir. Adjustments below have brightness, contrast, satur…
Solution0 votes · 6h
How do I add a drop shadow to text?Select the text and open Effects in Properties. Turn on Drop shadow and set its colour, blur, offset and opacity. A soft dark shadow (blur around 10, low offset) works well on pho…
Solution0 votes · 7h
How do I pick a colour from my photo?Every colour panel has an eyedropper next to the hex code. Click it, then click the colour in your photo. In Chrome and Edge you can even pick from anywhere on your screen. The Ey…
Solution0 votes · 7h
Can I import a PDF or a Photoshop file?Not as editable layers yet. You can add them as pictures (export the PDF page or PSD as PNG first) and then use Magic Layers to split the picture into layers you can edit. If you'…
Solution0 votes · 7h
How do I find a template for my business?Yes, over 300 templates. In Create a design (or the Design tab in the editor) type in the search box, for example "menu", "bakery" or "Diwali", or pick a topic like Food & drink.…
Solution0 votes · 7h
What are title styles?They're designed headings: logos, movie titles, sale banners, event and celebration titles and more. Click one to add it, then double-click any word to type your own. Each part is…
Solution0 votes · 7h
Can I present my design as a slideshow?Click Present in the top bar. Pages fill the screen one at a time, with animations, video and music. Click, Space or the right arrow for the next page, the left arrow to go back,…
Solution0 votes · 7h
How do I blur the background behind a person?Select the photo → Photo tools → Blur background. Move the slider to preview the amount, then Apply. Opening it uses one background removal; trying different amounts is free.
Solution0 votes · 7h
How do I smooth skin or brighten a dull photo?Select the photo, open Magic (the wand) or Photo tools, and use Auto enhance for dull, dark or tinted photos and Face retouch to smooth and brighten skin. Both run on your device…
Solution0 votes · 7h